How to order

Directly go to webshop.

First time customers may order a test sample.

Here you can download our Order information. Please contact us to request details for ordering, pricing and shipping.

Order information

Order information

Orders may be placed preferably via our webshop, by e-mail or fax (+49. 89. 124 148 811).
Products are delivered promptly. Products are shipped at room temperature.
Purchase orders are welcome. See also guidelines for shipping and handling costs. If your organisation resides in a country which is a member of the European Community, please indicate your VAT no.

Please provide the following information on your order:

  • ChromoTek customer number (if known)
  • Purchaser's name and department
  • End users's name and department
  • telephone number of recipient
  • Invoice address
  • Delivery address
  • Quantity and size of the product
Shipping

Shipping

Shipping and handling is free of charge for all orders placed through our Webshop. For all other orders, the shipping and handling costs are added to the invoice.
If you wish to use your own freight agent's account, please indicate the account number on your order.
Shipping conditions are Ex Works (EXW).

Germany (2-3 days) price
Standard deliveries 10 EUR
Kits 15 EUR
Dry ice 25 EUR
International (2-4 days) price
Europe (EU) 15 EUR
Non-EU 40 EUR
Australia 55 EUR
Kits: Europe (EU) 40 EUR
Kits: Non-EU 55 EUR
Kits: Australia 90 EUR
Dry ice: Europe (EU) 50 EUR
Dry ice: Non-EU 70 EUR
Dry ice: Australia 110 EUR
Payment

Payment

You may pay by invoice, bank transferPayPal or Credit Card (Webshop only).

Bank transfer
Commerzbank München

Leopoldstr. 230
80807 Munich
Germany
Account no. 227080900
Sort code/ BLZ: 700 400 41
IBAN: DE53 7004 0041 0227 0809 00
BIC: COBADEFFXXX
ChromoTek's VAT no: DE 815 015 038

Please indicate the invoice no. on your payment.

Our invoices are issued in EURO. For your reference, there is an online currency converter at http://www.oanda.com/currency/converter/ showing the daily exchange rates.